by graham@customerresults.com | Feb 29, 2024 | AI, CX Science
We learned from the digital revolution of 1996 that you need an AI Innovation Portfolio Office AI is coming at us all like a freight train. Impacting everything. Investors are asking the CEO and CEO’s are asking every business leader “so what’s your AI strategy” And...
by graham@customerresults.com | Nov 28, 2023 | Customer Centricity, customer experience, Customer Experience Management (CXM), Customer First Culture & Mindset, CX, CX Applied, CX Transformation
At the risk of getting an onslaught of ‘feedback’ this is a topic that comes up every few days. It came up again today in an educational forum so I thought I would share the lens that I have carried around for years so I can say .. “here is a link to my...
by graham@customerresults.com | Oct 24, 2023 | TalkingCX podcast
Click here to access the podcast Small businesses often fight to capture and sustain customer attention against huge global giants with thousands of employees and millions of dollars or pounds, yen, yuan or riyal to invest. But it is often the small and unexpected...
by graham@customerresults.com | Jun 29, 2023 | Artificial Intelligence, customer experience, CX, CX Applied, CX Science, TalkingCX podcast, Uncategorized
Click on the picture to read TalkingCX’s latest blog on this important influencer of your AI content driven digital experience
by graham@customerresults.com | Jun 29, 2023 | Artificial Intelligence, customer experience, CX, CX Applied, TalkingCX podcast, Uncategorized
Click on the image to read the latest TalkingCX Blog Post on AI Driven Content Writing
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